800-858-7665 [email protected]

Poolsure is Operational During Shelter in Place

Rev. March 24th, 2020


We are aware that shelter in place orders have been issued in several of our service areas in the latest effort to contain the spread of COVID-19.

As an essential business, Poolsure is continuing all operations. There are no interruptions to our services at this time. We are committed to continuing to serve our community, and we are also doing what we can to protect our team.

Poolsure would like to ensure that we are minimizing unnecessary exposure wherever possible, and we respectfully ask everyone to follow the simple precautions below:

    • Make sure that Poolsure vehicles and team members are able to enter your property and pump room. Ensure that keys are placed in the lock box provided on your property, or that the gate is open when we need to enter. 
    • If possible, please do not approach our team members while they are on property. If any communication is needed before, during, or after our visit, please call us or message us through our website. 
    • Contact us when you have 3-4 days of chemicals remaining. Help us reduce the number of emergency deliveries by giving us enough notice before you run out of chemicals.

Chemical deliveries and technician visits can be handled by our staff without assistance, as long as we have access. Please reach out to us if access to your chemical storage areas or pump rooms has changed or will change. Remember that social distancing protects not only yourself, but also the people around you. We ask all our customers to please be mindful of physical interactions with our staff.

Finally, remember that proper sanitization keeps pools safe by killing off microorganisms (including the COVID-19 virus) that propagate in the water. Even for pools that are not open at this time of year, continuous maintenance is a cheaper and easier solution than fully rebalancing a pool after it opens.

If you have any questions or concerns, please reach out to our customer service team. We are open full hours and are here to assist.

Email: [email protected]
Phone: 800-858-7665


Poolsure Team

 Water Transmission and COVID-19 (Coronavirus)

Rev. March 12th, 2020


Amid the growing concerns surrounding the spread and transmission of COVID-19 (or Coronavirus), Poolsure would like to address this issue in relation to pools and spas.

According to the CDC, there is NO EVIDENCE that the COVID-19 virus can spread to humans through use of properly-disinfected pools and spas.

The CDC has released this official statement regarding COVID-19 transmission in pools and hot tubs:

“There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.”

Read the full CDC statement here.

As of this moment, Poolsure remains open during regular operating hours, and there will be no disruption in our services to our customers. We will keep you updated in case anything changes.


Stay healthy and safe, and keep your pools disinfected!
Poolsure Team

Poolsure COVID-19 Service Updates

Learn More